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If you're looking to add a smart display to your abode, the Amazon Echo Bear witness is a great option. Bringing the best of Alexa into the visual realm, the Repeat Show allows you to tap into real-time video from your dwelling house's smart security system, take video calls with friends and family unit using Alexa's Drib In characteristic, stream from Hulu and Prime Video, run photograph slideshows, and and so much more.

But glitches happen, and the Repeat Evidence is non without its small trail of troubles. Fortunately, many of these issues have straightforward fixes. In this deep dive, we'll be taking a look at the most common Echo Bear witness problems and how yous tin ready them.

At a glance

Echo Show screen is flickering
Echo Show has distorted sound
Echo Show touchscreen is unresponsive
Echo Evidence isn't connecting to Wi-Fi
Echo Show calling isn't working
Echo Show camera isn't working
Repeat Show isn't pairing with other devices
Alexa is unresponsive
Alexa plays music on the incorrect device
Alexa isn't finding a specific device
Alexa is having trouble with Bluetooth

Echo Show screen is flickering

Amazon Echo Show 8 2021 angled view. — John Velasco / Digital Trends

This result has been with the Echo Show since the first-generation model. What we're talking about are pulsating horizontal lines stretching across the screen. Sometimes, the malfunction appears closer to the bottom of the display, where Alexa's indicator is, or up and downwards the entire display. Some Repeat Show owners experience this infrequently, others all the fourth dimension. If your own Show is flickering, in that location are a few things you can try.

For starters, see if a hard reset helps. Unplug your Echo Show from the wall outlet, wait about 15 seconds, then plug it back in. If your flicker remains, non to worry. In that location are two other possible causes (and two more than fixes).

I could exist your screen effulgence. The flicker is known to present itself on Echo Shows where display brightness is turned all the way up, or with units that have adaptive brightness enabled. First, effort lowering the effulgence. To do and then, swipe down on your Evidence and select Settings. Scroll downwardly and tap Brandish, then gyre down to the effulgence adjuster. If it'due south cranked all the way up, lower it. If you lot're withal getting flicker, right below the brightness bar is an option for Adaptive Brightness with a toggle on/off. By default, this role is turned on. Toggle off, and come across if the flicker goes away. If not, at that place'southward 1 more than potential cause, only information technology'southward the to the lowest degree likely of the three.

Sometimes, the Echo Bear witness tin can pick up interference from power-heavy devices similar computers, printers, vacuums, and like hardware. That very interference could be screwing with your Show's display. To reprimand, endeavour moving the Show (or your ability-heavy gear) to another location, and encounter if the flicker disappears.

Echo Prove has distorted sound

You're listening to your favorite playlist or preferred morning radio hour when of a sudden, your Echo Show's audio becomes distorted. You lot're non lone, as many Testify owners have experienced the same ugly tones beyond starting time- and 2d-gen hardware. Some report the disturbance across higher frequencies, while others hear it everywhere in the mix. Unfortunately, there's not much rhyme or reason with this bug, but information technology seems less a hardware issue (related to things like device speakers) and more a strange software glitch. But there are still some things you can do to mitigate it.

For starters, you lot'll want to make sure your smart speaker is receiving a good Wi-Fi indicate. A poor internet connection can cause all kinds of smart device troubles, from compressed sound to lower-res video. If your bespeak is solid, some owners report that simply adjusting the device volume tin make the distortion get abroad, at to the lowest degree for a time. Yous tin practise so through the Alexa app, with voice commands, or with the volume toggle/buttons on your Testify.

Withal got that buzzy audio? Let's endeavor a hard reset. Unplug, await, then re-plug. Launch your preferred audio source and run across if you've still got some buzz or breakup. If the disturbance lives on, y'all can endeavour adjusting a few EQ settings on your Show. Swipe downward and tap Settings > Sound>Equalizer. By default, treble, midrange, and bass should all exist centre of the route. Try adjusting the treble and bass to see if that buzz clears out.

Echo Show touchscreen is unresponsive

Amazon Echo Show 10 (3rd Gen) top view. — John Velasco / Digital Trends

Have you noticed that your Show touchscreen isn't every bit responsive equally it used to exist? Maybe at that place are parts of the screen that reply better than others? There could be a few reasons why your Testify is being a pest. For starters, let's make sure your screen isn't too gunked upwards. The Echo Show is a touchscreen device afterwards all, and while display hubs are congenital to withstand our corruption, they tin only have so much of our oily skin and fingerprints. Wipe your Show's display with a proper LCD cleaner, especially around the edges of the screen, equally this is where the Show'south main infrared sensors are located.

While you're at it, brand sure the edges of your Evidence are costless of obstructions, as performance can be hindered if the sensors are blocked. Move things out of the way, or simply relocate your Echo Show to a spot with more real estate.

Echo Show isn't connecting to Wi-Fi

Sometimes the Repeat Testify can encounter Wi-Fi bug, whether it'southward an intermittent connection or trouble pairing to a network birthday. To kickoff, ask Alexa, "Are you connected to the Internet?" The assistant volition then read off network diagnostics for whatever Alexa-enabled hardware is on your network.

Intermittent Wi-Fi troubles tin can oftentimes be solved by simply hard-resetting your Echo Bear witness. Unplug, re-plug, then come across if the Amazon device comes back online. If not, there are other fixes you tin can endeavor. As mentioned higher up, certain appliances and other devices tin cause interference to both the Show and your Wi-Fi. Attempt relocating your Echo Evidence closer to your router or to a room without equally many devices in it, and check to see if the Show performs better here.

If you've recently changed your Wi-Fi password, you'll also want to make certain the Echo Evidence has the latest countersign logged. To practise and so, swipe down from the top of the screen, tapSettings >Network,then enter in your latest password.

Echo Bear witness calling isn't working

You tin use the Echo Show to make phone and video calls to friends and family. Yous can exercise this with other Alexa-enabled devices with a characteristic called Drop In, as well as to non-Driblet In contacts (phone but). If you lot're finding that you can't make calls when y'all previously could, there are a few means to troubleshoot.

For Drop In and other call functions, the smart abode device requires a solid Wi-Fi connection. If you're experiencing network issues, follow the steps from the above Wi-Fi section to ready them. If you lot're attempting to initiate calls with voice commands, Alexa may non be recognizing the contact name you're speaking. To figure out what Alexa thinks you're saying, you can ask, "Alexa, what did you hear?" to take the assistant repeat your terminal spoken words to her.

You'll also want to make sure your contact info is right. If you take an sometime number or email linked to your Echo Testify, but your contact has new credentials, y'all'll need to go into the Alexa app to update these specifics. To exercise so, launch the app, cullCommunicate, tap theContactsicon, so find the contact you're having issues connecting with and ensure their number and other essentials are up to date.

Repeat Show camera isn't working

Your Echo Evidence's Drop In camera is an crawly communication tool, but it can be a little glitchy. Many Show owners take experienced total video loss during a Driblet In session. Some take lost audio, too. This is a tricky one, merely allow'southward dominion out the easy stuff. For starters, brand certain your privacy shutter isn't engaged. The shutter is controlled by a toggle switch side by side to the camera. If you've all the same got no video, nosotros're probably talking about a software bug.

First, endeavor a difficult reset. Unplug, wait, then re-plug. Then, endeavor launching the cam. Still nothing? Many Testify owners accept needed to factory reset their device to "wake up" their camera. We'll teach you how to do the aforementioned. To factory reset your show, only press and concur the Volume Downwards + Mute buttons at the aforementioned time. Concord for nigh 15 seconds until you see the Amazon boot screen.

If you've however got no video, you lot may want to reach out to Amazon for a replacement (if your Echo Show is yet nether warranty).

Repeat Show isn't pairing with other devices

Echo Show 8 playing music. — John Velasco / Digital Trends

Peradventure your Repeat Show isn't linking to your smart security. Perhaps you're having issues pairing it with a Bluetooth speaker. Device-pairing issues will occur occasionally, fifty-fifty with other Amazon Echo products. The fixes are commonly pretty straightforward though. For starters, if the device you desire to pair to uses Wi-Fi, you'll want to make sure both your Echo Show and the device are on the same network. If not, at that place's the trouble. Get your gear on the same network and yous should be golden.

No? Then let's try something else. If the device you're trying to pair with uses an Alexa skill, you can try deleting and re-calculation the skill to your Alexa account. To do so, open up the Alexa app, tap Skills & Games, locate your device's skill, select it, then tap Delete. Then, re-add the skill and try pairing the device to your Echo Show. You tin can also tell Alexa to re-add the skill with vocalization commands. Just exist certain to enunciate.

Alexa is unresponsive

Is Alexa non responding to her wake word? With the Repeat Show, the call of "Alexa" (or some other wake name) results in a horizontal bar of blue low-cal at the bottom of the brandish. No light means Alexa isn't listening. So how can we fix that? In that location are a few causes to review. Let'south work from the simplest to the near complex.

Our starting time cause is Alexa but tin't hear you. Rule out the obvious culprits first. Did yous accidentally turn off your Echo Show's microphone? If the mic/camera button is mistakenly pushed, it will disable both the mic and Show camera. You'll know both are off if the button glows ruby-red. To reenable, just tap the button to toggle on.

If Alexa still isn't listening, it may exist the environment she'due south placed in. The Show's assortment mics do a solid job of hearing your commands, but a heavily trafficked kitchen or loud Telly room tin certainly interfere. Try relocating your Prove to a quieter location.

If you're still having trouble, we might exist talking nearly a poor Wi-Fi connection. If your Amazon Echo speaker isn't receiving a stable network signal, the device can run sluggishly or not at all (save for being powered on). We recommend a difficult reset of everything. Showtime with your network gear (router/modem), and so reset your Echo Evidence. In one case everything is back online, give Alexa a voice command. If she notwithstandingisn't responding, try moving your Echo Show closer to your router, if possible. In cases where your Show needs to remain in an un-platonic spot, it may be worth upgrading your network components.

Alexa plays music on the wrong device

Have you lot always tried to play music on your kitchen Repeat Bear witness, but for tunes to start playing on a different Echo device altogether? Less a problems and more a device-preferences snag, 1 of the main reasons this occurs is that your Echo Show may be a part of a larger Alexa smart home grouping. If you lot take more than than one Alexa-enabled device in the same group, when you enquire Alexa to play music (fifty-fifty if you lot're asking a specific Echo Show or other device), Alexa defaults to playing music on the last used device in that room.

There are a couple of means to become around this. For starters, you can always designate which device you want Alexa to play music on by saying the device name at the end of your control. This will piece of work fifty-fifty if your Repeat Show is part of a larger smart dwelling grouping.

If y'allonlydesire Alexa to play music on your Echo Testify, yous can always choose a preferred speaker in the Alexa app. To practise this, you'll demand to navigate to theGroupspage (underDevices). Choose the group you lot want to designate a default speaker for, then tapPreferred Speaker.

Alexa isn't finding a specific device

Amazon Echo Show 5 on a white background.

It can be frustrating when you're trying to add a new device to your Echo Show's pantheon of smart home controls, only to come across what seems like compatibility issues. Fortunately, there are a number of fixes you can attempt to get Device A working with Device B.

Information technology may sound obvious, but you'll want to commencement past making certain both brands actually work together. While there arethousandsof tertiary-party devices that are compatible with Alexa, there are a handful of brands that simply cannot link up with an Alexa ecosystem. Look for Alexa marketing somewhere on the box of your smart home hardware, or look online.

If Device Adoespiece of work with Device B, you'll want to make sure your smart dwelling house production is on the aforementioned Wi-Fi network as your Echo Show. Frequently, our in-home routers broadcast 2.4GHz and 5GHz bands for connecting our gear. For devices to interact with the Echo Show, they need to be on the exact sameWi-Fi network as the Bear witness.

If that all checks out but still no luck, try deleting your device's skill from your Echo Prove and and then re-adding it. Or, if all else fails, do a hard reset of the Show and your third-political party device.

Alexa is having problem with Bluetooth

If you're having trouble pairing your Echo Show to Bluetooth speakers and similar hardware, in that location could be a few troubles. One is range. Bluetooth works some wireless wonders but does its best work when devices are in shut range. Interference from other hardware can easily get in the way, specially over long distances. Endeavour moving your external speaker closer to the Prove. If both devices still won't pair, chances are it's a compatibility effect.

For Bluetooth profiles, Alexa supports both the Advanced Sound Distribution Profile (A2DP SNK) and Audio/Video Remote Control Profile. If your Bluetooth device doesn't use either form, yous're not going to exist able to link it with your Echo Show.

You lot'll also want to make certain your Bluetooth device is running the latest software and that it's fully charged. Sometimes, if your hardware is running on the final third (or less) of its battery capacity, certain cadre functions may not work. When you recharge your component, you may observe that it works perfectly with your Repeat Prove.

In conclusion

There are a number of Repeat Show afflictions that can be handled adequately hands. For whatever other bug or recurring trouble that we didn't encompass in this guide, yous can ever hop over to Amazon's device forums to see if other users are experiencing the same errors. And don't forget the tried-and-true hard reset. Regardless of whether the glitch is large or pocket-sized, sometimes all yous need to do is unplug your Bear witness, await, and so re-power.